Accessibility
Who can we help
- Users with visual impairments who cannot rely on visual cues like buttons, notifications, or on-screen messages.
- Users with hearing impairments who may miss audio alerts such as transaction confirmations or warnings.
- Elderly or neurodiverse users who may benefit from multi-sensory feedback to reinforce understanding.
How can we help
- Use Haptics as tactile reassurance for inputs, confirmations, and navigation.
- Provide tactile confirmation of actions (e.g., a successful transfer, completed login) without relying on sight or sound.
- Signal errors or warnings immediately through distinct vibration patterns, preventing mistakes.
- Guide users through processes like authentication or transaction steps by reinforcing context and progress.
- Enhance overall confidence and independence, enable users to navigate the app effectively and securely.
Accessibility features for haptic feedback
Action confirmation
- Visual Impairments: Gentle vibration confirms button taps (e.g., “Send Money,” “Pay Bill”).
- Hearing Impairments: Vibration signals successful transactions or authentication.
Error prevention
- Visual Impairments: Strong vibration signals incorrect PIN, missing fields, or failed actions.
- Hearing Impairments: Distinct vibration patterns indicate failed payments or errors.
Navigation & guidance
- Visual Impairments: Haptic cues guide users through menus, multi-step processes, or form completion.
- Hearing Impairments: Vibration confirms menu selections or step completion.
Critical notifications & warnings
- Visual Impairments: Vibrations alert users to urgent messages like fraud alerts or due payments.
- Hearing Impairments: Distinct vibration patterns ensure critical alerts are noticed without sound.
Progress feedback
- Visual Impairments: Tactile cues indicate progress through multi-step processes like authentication or scheduling payments.
- Hearing Impairments: Vibrations provide reassurance that each step in a process is successfully completed.