OTP Flow Usability Testing
Guerrilla testing results
#OTP
#usability testing
#mobile
#microflow
#guerrilla testing
#prototype
#iteration
#email
#SMS
Usability prototype testing
Summary

Guerrilla usability test evaluated the clarity and effectiveness of the OTP (One-Time Password) flow in a Figma prototype. Research aimed to identify usability issues and user expectations. Key findings revealed that users prefer receiving OTPs via phone rather than email, expect auto-fills and push notifications, and found the timer vs. expiration time confusing. No major issues were found. Participants were generally familiar with OTP flows.

Conducted in February 2023.